Category: Orders

What if I didn’t receive an Order Confirmation?

Customers who place an order on our website should receive an order confirmation within 24 hours of ordering your product. If you haven’t received a confirmation, first check your Spam folder to ensure your confirmation didn’t get routed there. If you still don’t see it, you can contact customer service at 1-800-281-0543.

Orders placed over the phone will not receive email order confirmations or shipping notifications.

I am an existing customer how can I reorder a ZQuiet?

Existing customers can click here to reorder their ZQuiet.

I just tried to buy a ZQuiet® but failed the survey. Why is that? What can I do to stop my snoring?

If you failed the pre-purchase health survey it means that we have determined that ZQuiet® might not be an appropriate solution for you. We recommend that you speak with your doctor or dentist about how you can treat your snoring.

I’ve read that ZQuiet® is one size fits all. How is that possible?

ZQuiet® was designed with efficiency and comfort in mind. No impressions or molding are required because the low profile, open channel design and soft material allow the device to conform to any mouth and the patented living hinge holds it securely in place.

How do I return my ZQuiet®?

ZQuiet® is backed by our Better Sleep Guarantee™: Enjoy ZQuiet® for a full 30 days! If you are unsatisfied for ANY reason whatsoever, simply request a Return Authorization (RMA) and ship back your ZQuiet® with the RMA# within 35 days for refund or credit (trial, shipping, and processing fees are non-refundable).