ZQuiet
USA

Phone Orders: (844) 978-4384

USA

Frequently Asked Questions

I am a returning customer. How can I reorder a ZQuiet®?

Returning customers can click here to reorder or you may reorder from your account page.

What to expect when using ZQuiet® (View Video)

Trina: Hi we’re Dan and Trina Webster founders of ZQuiet. If you’re new to the idea of using a mouthpiece to stop snoring, you may be wondering what to expect.Your ZQuiet Starter Kit comes with two sizes and only one of them is going to be right for you. You always start with the Comfort 1 device, which provides just a little bit of lower jaw advancement and it’ll help you adjust to the sensation of repositioning your jaw.

Dan: The Comfort 1 may be all that’s needed to treat your snoring. If, after a few nights, you still detect snoring, you should then proceed to the Comfort 2 device, which will further advance the jaw and widen the airway to quiet the snoring.

Trina: Because the ZQuiet moves your lower jaw slightly forward, some people experience a brief adjustment period. Just like starting a new exercise program, your body needs to adapt to the repositioning of the jaw and sleeping with a mouthpiece. This adjustment period is completely normal and it happens with any mouthpiece — even expensive custom ones from your dentist.

Dan: Some people don’t have any issues using a mouthpiece like ZQuiet, but because it’s moving your lower jaw forward it may cause some tooth or jaw discomfort and if you’re not used to sleeping with something in your mouth, you may experience a little drooling or a gag sensation. Rest assured that all these symptoms are common during the adjustment period and subside as you get used to it.

Trina: If you have additional questions, be sure to check out the resources on our website or call or email one of our sleep counselors who are always happy to answer your questions or support you as you adjust to using ZQuiet.

Click here to download transcript.

How is ZQuiet® different? (View Video)

I’m Dan Webster, co-founder of ZQuiet. I want to talk about how ZQuiet is different from other anti-snoring mouthpieces.When I worked with our team of professionals to develop ZQuiet, my primary objectives were: Comfort, Ease-of-use and Effectiveness. While the principle of advancing the lower jaw is the same with all mouthpieces, the ZQuiet design contains unique features that set it apart.

The biggest differentiator is the patented living hinge. This hinge design allows freedom of jaw movement. Most other mouthpieces force the jaw into a clenched bite without any ability to open the mouth or the jaw naturally, something I find to be uncomfortable and disturbing to my sleep. Another benefit to this design is that you can talk without removing the device and even take a sip of water, something many people do before going to sleep.

The other big differentiator is the fact that ZQuiet is ready to use right out of the package without any complex molding, boiling or impressions. In fact, it’s the easiest mouthpiece to use for that very reason. One thing that most people don’t realize is that moldable devices require a hard plastic outer shell to maintain their shape and the jaw advancement. This creates excess bulk that some people, especially with smaller mouths, find difficult to tolerate. ZQuiet’s slim and low-profile design won’t make you feel like you’ve just overstuffed your mouth.

As someone that has tried many different anti-snoring mouthpieces, I understand that comfort and fit varies from person-to-person. We don’t claim to be the best mouthpiece for everyone, but many people prefer the comfort, simplicity and hinge design of ZQuiet and we hope that you’ll be one of them.

Click here to download transcript.

How well do oral mouthpieces work?

You should expect to see results the very first night you use it. Optimal results occur after determining which jaw advancement (Comfort 1 or Comfort 2) works best for you.

How Long Does ZQuiet® Last? (View Video)

Trina: Hi, we’re Dan and Trina Webster founders of ZQuiet. One common question we’re asked is, “How long will my ZQuiet last?”For starters, we suggest that you replace your ZQuiet every four to six months — just like a toothbrush. After all, this is something you’re wearing in your mouth for many hours each night and you want to make sure it’s clean, fresh and working well.

Dan: Over time, with daily use, ZQuiet will begin to show signs of wear and hinge fatigue. For some people, that may be longer than 6 months and for others, particularly those who clench or grind their teeth, more frequent replacement may be needed.

Trina: Again, our recommendation is every four to six months and we make it easy and affordable to replace your ZQuiet, especially if you use our subscription program, which offers the deepest discounts and free shipping.

Dan: Remember, it’s important to clean your ZQuiet after each use and lay it flat in the storage case to maximize the life of the hinge. Cleaning ZQuiet is easy and takes only a few seconds with our specially formulated cleaner, “ZQuiet Clean.”

Trina: Here’s another helpful tip, dogs love ZQuiet because it’s a great chew toy and it smells like their favorite person, so that’s another reason to clean it and store it in its protective case every morning.

Click here to download transcript.

Does QuietOn Sleep cancel sound of snoring?

QuietOn Sleep has been optimized to reduce snoring sounds to the greatest possible extent. You can review the graph on the product page which explains how much snoring noise QuietOn Sleep can reduce.

How long after starting use does the ZQuiet® take effect?

You should expect to see results the very first night you use it.  Optimal results occur after determining which jaw advancement (Comfort 1 or Comfort 2) works best for you.

Can I hear the alarm clock while wearing QuietOn Sleep?

Yes. You just need to make sure to turn up the volume of your alarm tone to make sure you hear it. You can test this before going to bed.

Is there any setup involved?

There is no setup involved. You can simply take it out of the case and use it. Start with the Comfort 1 device.  If your snoring persists than use the Comfort 2 device which will widen the airway slightly more.

How long does the Battery charge last?

QuietOn’s charge will last for 20 hours of use so you can slumber as long as you want to in silence.

What guarantees do I have that ZQuiet® works?

*30 Day Better Sleep Guarantee™: Enjoy ZQuiet® for a full 30 days! If you are unsatisfied for ANY reason whatsoever, simply ship back your ZQuiet® with Return Authorization within 35 days for refund or credit (trial, shipping, and processing fees are non-refundable).

Just like a toothbrush, we recommend replacing ZQuiet at least every 6 months.

What’s the battery lifetime? Can I switch the battery?

According to the battery manufacturer, the battery will last for thousands of charging cycles. In normal use, this would mean several decades. The battery is rechargeable and can’t be switched.

How long will my ZQuiet® mouthpiece last?

It depends on the individual, but many customers find that ZQuiet® lasts for many months of nightly use. Just like a toothbrush, we recommend replacing ZQuiet at least every 6 months.

Why are QuietOn earbuds so expensive?

The QuietOn snore cancelling technology is the first of its kind in the world. A lot of research and design went into these earbuds and ensuring they are safe, comfortable, and work! Although the price might seem high, it comes out to less than $1 a day to get the restful, peaceful sleep you deserve. There is less waste generated by these re-usable earbuds than with typical foam earplugs which are not as comfortable or as effective. QuietOn are the only earbuds designed to block out the specific frequency associated with snoring.

Can I breathe through my mouth while wearing a ZQuiet®?

Yes! Unlike some stop-snoring devices, ZQuiet® lets you breathe completely naturally, through your mouth and nose. We recommend you do not buy any device that restricts breathing through your mouth or nose

How do the QuietOn earbuds work?

QuietOn employs active noise cancelling technology which uses a microphone to sample the sound and a speaker to produce an opposing sound wave that acts like a noise eraser.

Can I open and close my mouth while wearing a ZQuiet®?

Yes, thanks to our patent-pending Living Hinge® technology! Opening and closing your mouth while sleeping is a natural process and the ZQuiet® Living Hinge® provides comfortable jaw mobility. Many customers appreciate the fact that they can even talk or take a drink without having to remove the mouthpiece.

Can I connect QuietOn Sleep to my phone?

No, QuietOn Sleep is designed to bring you a better night’s sleep. There is no Bluetooth or any kind of radio connection. Music playback is not supported. No connectivity and no radio or Bluetooth means NO radiation.

Is the ZQuiet® mouthpiece hard to fit?

ZQuiet® was specially designed to fit nearly everyone. No boiling or molding is required—just use it exactly as provided. If needed, you can trim your ZQuiet® with small scissors to improve fit and comfort. After trimming, use a fingernail file or emery board to smooth any rough edges and avoid irritation to the gums.

What material is ZQuiet® made from and is it safe?

ZQuiet® is made from a thermoplastic elastomer designed for FDA compliance. The material has passed rigorous consumer safety testing and does not contain latex or BPA (Bisphenol A).

Can I use ZQuiet® with dentures?

ZQuiet® uses the front teeth (upper and lower) to advance the lower jaw. If the denture (upper or lower) includes just one of these teeth, it is normally fine to use ZQuiet®.  If it is a partial denture and 2 or more of the 6 front teeth in a jaw are missing, the ZQuiet® should not be used.  Do not use ZQuiet® if you have full dentures.

Will there be any jaw soreness?

The average person requires an adjustment period of a few hours to a few weeks to reach maximum comfort. During this period you may feel some discomfort, but this should disappear shortly after removing the ZQuiet® mouthpiece. Moving the jaw forward is what quiets the snoring; and this movement requires some initial conditioning of your jaw muscles.

What is the benefit of QuietOn Sleep?

QuietOn Sleep is super small and soft, which makes it comfortable to wear while sleeping. The active noise cancellation has been optimized for snoring and sounds coming through walls. These sounds can’t be blocked by normal passive earplugs. In case you still want to hear surrounding sounds while wearing QuietOn Sleep you can easily switch to hearing mode.

Does QuietOn Sleep make total silence?

No. No earplug or any other device can make total silence. However, it is still the most effective solution to cancel the sounds of snoring and other noises disturbing your sleep. Active noise cancelling technology uses a microphone to sample the sound, and a speaker to create a phase-shifted sound that cancels the original sound. It’s different from using white noise to mask the original noise.

How do I store my ZQuiet®?

The golden rule is that you store your clean ZQuiet® in the supplied case. This ensures that it will retain its shape and also will prevent accidental damage.

How do I insert and use the QuietOn Sleep earplugs correctly?

QuietOn Sleep needs to be in the correct position and have a proper seal in the ear for it to work. You’ll know they are properly inserted once you reach the ‘underwater’ kind of sound experience.

How do I receive special offers on ZQuiet® products?

To receive our special offer emails and Sleeping Well Newsletters filled with great content about sleep and wellness sign up HERE.

Is QuietOn Sleep safe?

QuietOn Sleep is made from safe and friendly material and has acquired CE certification in the EU.

How do I clean my ZQuiet®?

Clean it after every use with our carefully formulated, proprietary cleaning solution “ZQuiet Clean.” Cleaning and sanitizing your ZQuiet is as easy as “pump scrub and rinse” and takes only 60 seconds!  It is available at checkout when you purchase your ZQuiet.

What is QuietOn Sleep made of?

Plastic (Polyamide, Polycarbonate, ABS), Silicone, Polyurethane Rubber, Stainless Steel and Gold.

What comes in the box?

The QuietOn Sleep retail kit will include the QuietOn Sleep earplugs, charging case, charging cable, several sized ear tips for different sized ears and user guide. In other words, everything you need to enjoy your good night’s sleep.

How long does it take to charge QuietOn Sleep?

Charging takes around an hour. Blue indicator lights turn off when charging is completed.

Still have questions?

Still have questions? Contact a ZQuiet® Counselor at 800-281-0543 (7 am to 8 pm Mon-Fri EST, Saturday-Sunday 9 am to 6 pm EST) or by emailing info@zquiet.com. We also welcome corporate inquiries.

How Does The Trial Work? (View Video)

Hi, I’m Trina Webster co-founder of ZQuiet. Some people think that a trial is a gimmick, so let me explain why we offer it and how it works. We’ve been selling ZQuiet for ten years now, and once we realized how successful it is in treating snoring, we wanted to make it as affordable as possible to try it before committing to the full purchase price.The trial is simple. You pay an upfront trial fee that is non-refundable and we send you a ZQuiet to try for 30 days. If it works for you and you keep it, we charge you the purchase price at the end of the trial period and if you decide ZQuiet isn’t right for you, you simply return it and pay nothing more.

Whether you purchase it upfront or choose a 30 Day Trial, we honor every purchase with our 30 Night Better Sleep Guarantee.

Click here to download transcript.